Shopping Guide (English)
How to order products
1. Add products to the shopping cart.
2. Enter your shipping address
3. Select the payment method
4. Confirm your order.
About Gift Wrapping
If you would like to gift wrap the product, please check the "I would like to gift wrap the product" box on the product page and select the box you would like.
Please check the product size and box size before selecting the box.
About personalization
Summer Fan
The name will be imprinted on the outer frame of the fan.
Please select "with name imprinting" from the product page.
Please enter the name of your choice in the input form on the product page.
Please note that we take about one week for delivery in addition to normal products, so please place your order as soon as possible if you are in a hurry.
About payment
Credit card payment
VISA, MASTER, DINERS, JCB, AMEX
Please be assured that your credit card information will be encrypted by SSL before transmission.
Please contact your credit card company for the date of debit.
We accept AmazonPay, GooglePay, ApplePay, and Paypal.
About Shipping
Overseas Shipping Charges
Shipping charges vary depending on the area of the destination.
For details, please check the shipping charges at checkout.
For more information, please check the shipping charges at the time of checkout. The shipping company may change depending on the volume of the order, and any change will be noted in the shipping e-mail. Please note that you cannot choose the shipping company.
Please note that there are areas where shipment is not possible due to conflict or political conditions. Orders to areas where packages cannot be accepted will be cancelled by our store.
Shipping Conditions
We will ship within 7 business days after receiving your order.
We will ship your order within 7 business days after receiving your order.
About the delivery address
The delivery address can be specified by anyone other than the customer.
If you specify a delivery address, the billing and delivery date information will be sent to the customer who placed the order.
Consumption Tax
We display prices inclusive of consumption tax.
About customs duties
Customers are responsible for paying their own customs duties. We do not bear customs duties in any case.
Return Policy
How to return goods
We accept returns and exchanges only for defective products.
We do not accept returns or exchanges for reasons attributable to the customer.
We do not accept returns or exchanges for reasons attributable to the customer.
Please contact us within 10 days of receipt of the product for returns or exchanges due to initial defects.
If we are able to confirm the initial defect, please return the product (including the outer box, accessories, and all enclosed items) within one week by cash on delivery. If the product is in stock, we will exchange it for a good one.
Please note that we are not responsible for any damage or loss during return shipping.
Please keep the shipping receipt for your return as it will serve as a proof of receipt of return.
We do not accept returns or exchanges in the following cases
Products that have been damaged or soiled by the customer Ordered products
3. If any of the merchandise (including the outer box, accessories, and all enclosed items) is missing.
4. Merchandise for which more than 10 days have passed since delivery, or in the case of no prior notification.